Studio Policies

Please read our COVID-19 Safety Protocols and ProceduresTuition Fee Information, as well as the following Studio Policies prior to registration.


CSD_8281-57 - croppedClass Policies

YEARLY CLASSES: Classes will run from September 14, 2020 to June 6, 2021. The class schedule is subject to change, pending enrollment.

STUDENT CLASS PLACEMENT FOR RETURNING STUDENTS: Current students will receive a Student Placement Form and are given priority registration for the following year.  CSD faculty provide placement decisions, which indicate the most appropriate level of classes for each student.  During September, Faculty will review students’ placements to ensure they are in the correct levels. 

STUDENT CLASS PLACEMENT FOR NEW STUDENTS: With the exception of our dance companies, acceptance into the school is based on class availability, age, and previous experience.  If a student is new to CSD, a faculty member may need to assess the student to ensure they are placed in the appropriate level.  Please provide the studio with details of your dance background so we can assist you with class placement.  

CHANGE OF CLASSES: Students must contact the Director of the school in writing to request a change of classes.  Please see Tuition Fee Information for our withdrawal policy.

CLASS SIZE/WAITING LISTS: Class sizes are limited to provide an excellent student-teacher ratio.  If a class is full, there will be an option to join a waitlist.  If a space becomes available, we will contact the first person on the waitlist.  CSD reserves the right to cancel any class that has enrollment of five or fewer students.

MINIMUM NUMBER OF CLASSES/YEAR: Students taking full year regular classes will be guaranteed a minimum of 30 weeks of classes per year, as this is what our tuition fees are based on.  In fact, most classes will receive 33 classes/year of instruction.  There are no refunds or make-up classes for classes cancelled due to weather, holidays, studio event cancellations, or extenuating circumstances, unless the number of classes drops to less than 30 per year.

CLASS CANCELLATIONS: Every attempt will be made to contact each student if we cancel a class due to weather or other extenuating circumstances.  In the event that a class is cancelled due to inclement weather, we will notify each dancer affected by the cancellation via email.  We will also change our answering service message to indicate that classes are cancelled, and notify the CHYM FM Snow desk of our cancellation (tune into CHYM FM at 96.7).  We may offer classes on SNOW days via ZOOM – this will be determined on a case by case basis.

CSD_8430-57 - croppedCSD Correspondence

COMMUNICATION: Effective communication is very important to us!  We work diligently to ensure that parents and students are kept well-informed of every aspect of the studio.  Have a question?  We are always willing to help.  Feel free to contact us:
Call: 519-725-0143

NEWSLETTERS: To provide clear and consistent information, we publish a quarterly newsletter, CSD Footnotes, which we post on our website and bulletin board.  Please take a few moments to review each issue of the newsletter so you can stay up-to-date on studio events!

EMAIL: We email important announcements, reminders, studio event information, and account information throughout the year.  Please update your online dance account with as many current email addresses as you like, so we can keep you up-to-date!

Student Responsibilities

ATTITUDE: CSD has the basic expectation that students treat each other, their teachers, CSD faculty and staff, and other adults with kindness and respect.  Whether students attend our programs to develop self-esteem, get exercise, or train for a career in the arts, a professional and polite attitude is necessary at all times.  Attitude is a little thing that makes a BIG difference!

TIMELINESS:  Students should arrive 5-10 minutes before their class starts.  Part of learning to dance is learning self-discipline and this begins with arriving to class on time and being prepared for the lesson.  To avoid injury, students who are 15 minutes late or more will not be permitted to participate in the class; they will be asked to observe as they will have missed important activities to properly warm-up.

ATTENDANCE: CSD has an expectation of good attendance. Students should attend a minimum of 80% of their classes throughout the year to get the full benefit of the training provided.  If a student has to miss a class, there are no refunds or make-up classes provided.  Please notify the studio in advance if you will be absent. Regular attendance is vital, especially when students are working on examinations and dances for performances.  Students are responsible for knowing their class material; if a student misses a class, they are expected to catch up on class material that they missed by contacting friends prior to the next class.  

ILLNESS/INJURY: If students have an injury, they will be expected to attend classes and watch.  Dancing is learned through visual, auditory and kinesthetic information, so students who watch class still use their eyes and ears to learn dance!  By observing classes, they won’t have missed any important information.  Students that are ill, or have a family member that are ill, must not come to the studio.

ATTENDANCE RECORDS: Attendance will be taken at the beginning of each class and will be referenced if contact tracing is needed.  After April 1, students who miss two or more classes may lose the opportunity to perform in the year-end production.  We do not use attendance as a monitoring system; if you intend to drop a class or withdraw, it is the responsibility of the parent to contact the school.  Students who achieve perfect attendance in a class (September 14 through May 28) will be recognized in our show programme at the year-end production and will receive a certificate.

DANCE UNIFORM:  CSD students are expected to wear the proper dancewear and footwear specified in our dance uniform list.  Being properly groomed shows that you respect the art of dance and are proud to be a dancer. Teachers are permitted to deny class participation if a student does not abide by the dance uniform policy.  Students are advised to label all their dancewear and shoes and have a dance bag to store all of their items.  In Primary level and up, underwear should not be worn under dance clothes; dancewear is designed to be worn independently.  No jewellery is permitted in class (except medic alert bracelets).  

HAIR: Hair must be properly groomed for dance class. All ballet students must wear a proper bun with a hairnet and hair pins.  Hair should be neatly pulled off the face in a ponytail or bun for all other classes.  Forgetful ballerinas, in Grade 2 level and up, who arrive at class without the supplies to make a proper bun will be provided with a “bun kit” and their family’s account will be charged accordingly.

CSD_7474-57 - croppedFacility Policies

PARKING: We have plenty of free parking.  For everyone’s safety, please watch for children, slow down and carefully reverse out of parking spots.  Please park in designated areas only; parking is not permitted adjacent/parallel to the building.  At the rear of the building, there is a convenient drop off/pick up area – please drive slowly and do not park adjacent to the building.

ENTRANCE/SHOE REMOVAL: At both entrances, ALL shoes MUST be removed and placed on the mats provided. This will keep walkways clear and our floors throughout the stuido much cleaner.

NO NUTS FACILITY: CSD has several students enrolled who have life-threatening allergic reactions to peanuts and other nutmeats. In order to create a safe environment for everyone, we have declared our studio a No Nuts Facility.  All snacks must be nut-free.

FOOD & DRINK:  Dancers should bring a labelled water bottle with them to dance class and if they have more than one class, they may bring a small snack.  Gum is not permitted in the dance studios.  Our kitchen area is temporarily closed, but when it re-opens, students will have use of a fridge, microwave and sink.  Please leave the area as clean (or cleaner!) than you found it.  Garbage and recyclables must be placed in the proper receptacles.

TUCK SHOP: Our tuck shop is temporarily closed.  When it re-opens, water and healthy snacks will be available in the kitchen!  Items are sold on the honour system – please be sure that children pay the correct amount for purchases.  I.O.U.’s are not permitted. All profits from the tuck shop support CSD’s Dance Company.

CHANGEROOMS: CSD has three changerooms to accommodate boys, junior level girls and senior level girls.  All changerooms are temporarily closed.  When they re-open, students may leave their clothing in the changerooms at their own risk.  CSD is not responsible for lost or stolen items, so please leave all of your valuables at home.

CSD_8453-57 - croppedWAITING AREAS:  For now, all furniture has been removed from our waiting areas so we can provide space for dancers to line-up socially distanced.  When our waiting areas re-open, parents are students will be invited to quietly watch classes.  Please do not move furniture provided – walkways need to be kept clear in case of emergency exit.

PLAYROOM:  Our Playroom is temporarily closed.  When it re-opens, we will be happy to provide a Playroom for parents who need to bring younger siblings of dancers to the studio!  Children should not be left unattended and should be engaged in quiet, non-destructive activities.  Rough-play and destruction of property will not be tolerated. Please keep toys in the playroom and remember to put toys away when finished playing with them so they are ready for our next visitors.

OBSERVATION WINDOWS: Please do not tap on windows or wave to students in the classroom, as this can be distracting.  We leave the blinds/curtains open as much as possible, but if a teacher feels she does not have the attention of the students, the blinds/curtains will be closed. Under no circumstances should a parent or student go into the studio and open the blinds if they are closed.  Blinds/curtains will be closed for exam practices and examinations.

VANDALISM: Anyone aware of any vandalism in the studio is asked to report it immediately to the Director. This is your dance studio – please respect CSD property.  Anyone caught deliberately destroying CSD property will be asked to leave the school immediately without refund.

LOST AND FOUND:  Our Lost and Found area is temporarily closed.  When it re-opens, we will place any items found in the bins.  Throughout the year, we will set deadlines for claiming items. If items are not claimed by the date, we will give clothing to goodwill. We will keep any found jewellery in the office. Please label all of your dancewear items, including shoes, so that if your item is lost, it is easily identifiable. Please note that the school will not be held responsible for lost or stolen items, so please leave your valuables at home.  It is not the responsibility of CSD faculty or staff to retrieve lost items from the Lost and Found.